Privacy Notice

Introduction

This privacy notice covers the collection, use, and protection of personal data when we act as the data controller. Personal data refers to any information that identifies or could be used to identify a specific person, such as your name, address, and payment details.

Core Privacy Rights

We recognize several core privacy rights for individuals, including the right to:

Know what personal data we hold about you
Access, correct, or delete your personal data
Transfer your personal data (data portability)
Set your individual marketing and advertising preferences

We provide mechanisms to allow individuals to exercise their privacy rights. If we need more information to process a request, we will contact the requestor. If we do not honour a request, we will explain why and provide information on the right to appeal or file a complaint.

Personal Data We Collect

Data Provided by Individuals: This includes your name, email address, phone number, physical address, and payment method when you set up an account, use our services, or contact us.
Data Collected Automatically: We collect data such as your device ID, IP address, and information about web pages and other websites you visit.
Data from Other Sources: We may obtain data from publicly available sources, social media, and third-party data providers.
Data We Generate: We generate data insights through analytics and artificial intelligence linked to a specific person.

Use of Personal Data

We use personal data to operate and improve our services, including:

Managing accounts and processing any purchase requests
Providing customer support and securing our services
Detecting fraud and illegal activity
Marketing and advertising our services
Measuring website traffic

No Sale of Personal Data

We do not sell, lease, rent, or transfer personal data to third parties for monetary or other consideration.

Disclosures to Others

We may disclose personal data to:

Service providers for operating our business and providing services
Business partners for offering services like email and payment processing
Marketers and advertisers for personalized messages
Law enforcement and legal requests, and to protect our rights

Cookies and Online Identifiers

We use cookies, web beacons, and scripts to improve our services. Cookies help us remember user preferences, web beacons track email opens, and scripts provide interactive experiences.

You can manage cookie settings through your web browser or our Manage Privacy Settings link. Note that some cookies are essential for our services to function.

Marketing and Advertising Preferences

You can manage your preferences through the Manage Privacy Settings link or your account settings.

Storage and International Transfers

We store personal data with trusted service providers, including Amazon Web Services, and comply with applicable laws for international transfers.

Retention and Security

We retain personal data as needed for business and legal purposes and use appropriate cyber security measures to protect it.

Children's Privacy

We do not knowingly collect personal data from individuals under 18 without permission from their legal guardian. Contact us at info@axendit.com if you believe we have collected such data.

Legal Basis for Processing

We process personal data based on consent, fulfilment of contracts, legitimate interest, or other lawful bases.

Non-Discrimination and Policy Changes

We do not discriminate against individuals for exercising their privacy rights. We may revise this privacy notice by posting updates on our website or contacting customers directly.

Complaints and remedies

You may file a complaint in accordance with this privacy policy if you believe that any provision of this privacy policy or your privacy rights have been violated in respect of your personal data or if your access to our services has been compromised, to enable us to take the necessary steps towards ensuring the security of your personal data.

All complaints must be addressed to Axendit Ltd. by sending an email to our Data Protection Officer using the following contact details:

Email address – info@axendit.com

Please note that, the complaint and resolution procedure is not prejudicial to your right to complain to data protection authorities (in this case, the National Information Technology Development Agency (NITDA)) using the following contact details:

Address: No. 28 Port Harcourt Crescent,
Off Gimbiya Street P.M.B 564 Area 11
Garki Abuja
Nigeria.
Email: info@nitda.gov.ng

We also have a duty of self-reporting personal data breaches to NITDA within 72 hours of being aware of such breach.

You may also seek redress in a court of competent jurisdiction. We would, however, appreciate the chance to deal with your concerns before you approach the data protection authorities. Kindly contact us in the first instance by sending an email to: info@axendit.com